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Master the art of critical thinking, effective problem-solving, and smart decision-making to excel in today’s dynamic workplace.
This course explores the principles and practical applications of Emotional Intelligence (EQ), focusing on self-awareness, self-regulation, empathy, motivation, and social skills.
The Certificate in Public Administration & Human Resource Management equips learners with essential knowledge and practical skills in governance, leadership, and people management. Ideal for students, professionals, and emerging leaders seeking career advancement in administration and HR.
Learn practical skills in communication, presentation, and public speaking, that will help you build confidence, develop clear message, and deliver impactful speeches that engage and influence audiences.
Learn the foundation of government structures, ethics, and responsibilities of public service.
Build essential HR skills for entry-level management
Learn how to deliver excellent customer service and build strong, lasting client relationships.
Gain essential skills in office organization, communication, and administrative management to improve efficiency and support organizational success.
Fundamental introduction to the core principles, tools, and techniques of project management. To prepare participants to plan, execute, and manage projects effectively from start to finish.
This course provides participants with practical strategies to manage conflicts and build win–win outcomes through effective negotiation and communication skills.
Gain fundamentals of financial literacy and the essentials of public sector budgeting, and build practical skills in managing money, planning finances, and understanding government budget processes.
